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Insurance
  • As between you and JCLProducts.com (or the product manufacturer or supplier), all risks of loss of, and damage to your purchased product(s) during the transportation process shall be borne solely and exclusively by you. Please note that, under applicable laws and/or international treaties, the liability of carriers, shippers, shipping agents and/or other relevant parties for any loss of or damage to product(s) handled by them may be excluded, fixed or limited. Accordingly, for all shipments, we recommend that you purchase appropriate, relevant and adequate insurance to cover against the risk of loss and damage during the transportation process. Please contact customer services to inquire about available insurance rates for your order or transaction.
  • All items are carefully packed and addressed for export. Deliveries shall generally include customary one-way standard export packaging. (if, as an exception, we assume the packaging costs, then such costs shall be calculated on the basis of verifiable net costs.) However, should items become damaged or lost while in transit to you, we shall not be responsible or liable therefore
  • In the event that you purchase insurance, such insurance shall be upon and subject to the terms and conditions offered by the underwriter by whom such insurance is effected; provided however that the limit of the coverage provided by such insurance shall not be more than the invoice value of the items
  • In the event that you purchase insurance and you are required to file a claim for any loss of or damage to your product under such insurance through us, please contact customer services to initiate the claim. We shall then refund the cost or replace the item, but only if and after confirmation has been received from the insurance company regarding acceptance of the claim and payment of the compensation.

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